Objectives & Measurement - Key Responsibilities:

Including but not limited to:

• Provide clerical and administrative office duties including, reception phone - meet and greet clients and visitors, handle couriers etc.
• Reads and routes incoming mail. Locates and attaches appropriate file to correspondence.
• Daily shipping & receiving
• Updating and reviewing inventory lists, cost sheets for accuracy.
• Research and coordinate with various vendors in purchasing and stock inventory.
• Monitor and coordinate inventory requirements, such as minimum maximum levels.
• Receive and review orders in a timely manner.
• Invoice using QuickBooks and process payments.
• Processing and closing orders into internal database management software, ensuring accuracy.
• Match all packing slips with appropriate invoice and PO and scan as a package to the appropriate electronic folder.
• Organizes and maintains filing system and files correspondence and other records. Scanning all documents to their appropriate electronic folder.
• Ship out orders accurately through different carriers utilizing appropriate shipping methods.
• Prepare shipping package, which includes: bill of lading, occasional logistics, picking sheets, address labels, NAFTA documents (when required) and commercial invoice.
• Produce accurate, timely and efficient documentation of all inventory transactions.
• Handle emergency orders.
• Monthly, quarterly, and annual reporting to management.
• Maintain and prepare weekly schedule reports.
• Compiling inventory reports and issuing them to management.
• Quarterly and year-end inventory counts.
• Investigating inventory shortages and discrepancies.
• Maintain accounting system inventory database.
• Accounts Receivable reporting and Collections, when necessary.
• Month end procedures and reports.
• Assists with research, and compiles and transcribes statistical inventory reports.
• Prepares and processes necessary documentation for purchases, returns, warranty coverage and other work as required.
• Ensure that inbound and outbound shipments are accurate and free of errors, omissions or damages.
• Provides internal customer service assistance to team members for sales orders and other questions/issues as they arise.
• Responds to inquires in a timely and courteous manner; delivers strong service and salesmanship on the phone or email.
• Develops productive and supportive relationships with LMIC team.
• Provides assistance and performs other tasks, including work on special projects and transactions, as required.
• Other administrative and clerical support as assigned.